The Chaplaincy service was started by Malcolm Cooper alongside Kent Workplace Mission during the construction of Bluewater.
When Bluewater opened as a retail destination in 1999 there was a need to expand the team to make the service available to the many retailers and so in 2000 a chaplaincy team was begun.
The team has grown with volunteer chaplains from many local communities of faith. Malcolm retired from the service in 2011 and Ray Borrett served as Lead Chaplain from 2012 to 2017. Ella Sibley is the current Lead Chaplain.